WHAT WE DO
Local SEO for Tradies
Everything your Google presence needs. Done for you, every month.
Most Melbourne tradies are losing work to competitors with stronger Google profiles, more reviews, and faster response times - not because they're less skilled, but because nobody's managing their digital presence.
Digital Impact Co runs four systems that work together to fix that. We set everything up within a week, then manage it month to month so your phone keeps ringing - without you lifting a finger.
We get eastern Melbourne tradies found on Google, trusted by customers, and booked for more work - every month, on an ongoing basis.
The System - how it works together
Why all four pieces matter
These aren't four separate services. They're one system.
A tradie can have great reviews but no GBP optimisation - and still not show up in the top 3. They can have a great Google ranking but a slow website - and lose the enquiry once someone clicks through. They can have everything working but miss a call on a busy day - and lose the job to whoever answers next.
Every piece of this system addresses a specific reason jobs slip through the cracks. Together they close every gap.
More Reviews
Review Automation
Higher Ranking
Google Business Profile Search Engine Optimisation
More Calls
Google Business Profile Search Engine Optimisation
= $
Service 1 - Google Review Automation
The foundation of your Google ranking
Turn every finished job into a 5-star review - automatically.
Reviews are the single biggest factor in whether a local customer chooses you or your competitor. 81% of people check Google reviews before calling a tradie. If you have fewer reviews than the business above you in the Maps results, you're losing jobs before the phone even rings.
The problem isn't that your customers don't want to leave reviews. It's that nobody asks them at the right moment, in the right way. Most tradies either forget to ask, feel awkward asking, or ask once and move on. Our automated system does it for you — every time, without fail.
HOW IT WORKS
After every job
Your customer receives a personalised SMS or email asking for a Google review - sent automatically at the right time.
Easy for them
One tap takes them directly to your Google review page. No searching, no logging in. 30 seconds to leave a review.
Managed for you
We respond to every review — positive and negative — professionally and promptly. Google rewards active profiles.
Review responses
We respond to every review — positive and negative — professionally and promptly. Google rewards active profiles.
REAL RESULT
Heater repair business, Ferntree Gully: 7 reviews to 64 reviews in 6 days. Top 3 on Google Maps within 14 days. 8 new job enquiries in 21 days.
Plumber, Warrandyte: 4 reviews to 50 reviews in 5 days. Star rating lifted from 3.2 to 4.8. Top 3 Google Maps within 8 days.
Service 2 - Google Business Profile SEO
Get found before your competition
Your Google Business Profile is the most powerful free marketing tool you have. Most tradies barely use it.
When someone in your suburb searches 'plumber near me' or 'electrician Ringwood', the three businesses that appear in the Google Maps pack get over 70% of all clicks. Position 4 and below? Effectively invisible.
Getting into that top 3 isn't about paying for ads. It's about consistently optimising your Google Business Profile - the right categories, suburb-targeted posts, photo updates, keyword-rich descriptions, and active management that signals to Google you're a legitimate, thriving local business.
This is exactly what we do, every week, for every client.
WHAT'S INCLUDED EVERY MONTH
Weekly business profile posts
Suburb-targeted content that builds local relevance signals across your service area.
Profile optimisation
Categories, service descriptions, attributes, Q&A, and business details — all optimised and kept current.
Photo strategy
Guidance on what job site photos to take and regular photo uploads. Google rewards profiles with consistent, fresh imagery.
Monthly reporting
Clear data on profile views, search appearances, call clicks, and ranking movement - so you can see exactly what's working.
THE ONGOING DIFFERENCE
A one-time Google Business Profile setup gets you off the ground. But Google's algorithm rewards consistent, ongoing activity. Our clients maintain and grow their rankings because we never stop - weekly posts, link building, monthly optimisation, constant monitoring. That's what ongoing management delivers that a one-off setup never can.
Service 3 - Websites for Tradies
Your website is your hardest working employee
Fast, mobile-first, built to turn visitors into calls.
Most tradie websites do one of two things wrong: they're slow and outdated so visitors leave before they call, or they're built by someone who didn't understand that a tradie's website has one job - get the phone ringing.
We build websites differently. Every site is mobile-first (over 70% of local searches happen on a phone), loads in under 3 seconds, and is built around conversion - click-to-call, clear service areas, embedded reviews, and suburb-specific landing pages that rank in local search.
WHAT'S EVERY SITE INCLUDES
Mobile-first design
Built for the phone screen first. Clean, fast, professional - the kind of site that makes someone call rather than click back.
Click-to-call
Your phone number is prominent and tappable on every page. No searching, no friction.
Onsite SEO
Suburb pages, keyword-optimised copy, structured data, and Google Business Profile integration built in from day one.
Reviews embedded
Your Google reviews displayed on your site automatically - social proof that converts visitors to callers.
Live within 7 days
Most sites are up and running within a week of sign-off. No months-long build processes.
Service 4 - Missed Call Automation
Never lose a job to a missed call again
When you can't answer, an automatic SMS goes out within minutes.
You're on a roof. Under a sink. In a switchboard. You can't always answer the phone - and callers don't leave voicemails. They call the next business on the list.
Missed Call Text-Back sends an automatic, personalised SMS to anyone who calls and doesn't get through. Within minutes, they receive a message that keeps you in the running before anyone else gets booked.
WHY IT MATTERS
Speed wins jobs
The first tradie to respond gets the booking in most cases. This system makes you the first — even when you're busy.
Personalised message
We write the SMS copy so it sounds like you - not a robot. Warm, professional, and specific to your trade.
Works 24/7
Evening calls, weekend calls, calls during jobs — every missed call gets an immediate response automatically.
THINK ABOUT IT THIS WAY
If a missed call is a $1,500 job and you miss two per week, that's $156,000 in lost revenue per year. The cost of this system is a rounding error compared to what it recovers.
Packages
How we work together
Everything managed. Month to month.
We don't sell one-off setups. Every client pays month to month - because Google rewards consistency, and consistency is exactly what we deliver.
The right package depends on where your business is right now, what's holding you back and where improvements would make the biggest impact to your business. That's exactly what the free visibility check determines.
Google Review Automation
Automatically request Google reviews from every customer after every job. Most clients get 20+ new reviews within two weeks - without asking manually.
Google Business Profile SEO
Get your business into the top 3 on Google Maps so more local customers find and call you - without paying for ads. We manage your profile weekly so Google keeps ranking you higher.
Websites for Tradies
Fast, mobile-first websites built to convert visitors into calls. Click-to-call, enquiry form, reviews embedded. Most sites live within 7 days.
Missed Call Text-Back
When you miss a call on the tools, an automatic SMS goes to the caller within minutes so you stay in the running before anyone else gets booked. Tradies using this recover an average of 2–3 missed jobs per month.
Google Business Profile Verification Help
Can't get your Google Business Profile verified? We fix stuck verifications, failed video attempts, and address update loops - so your listing goes live and starts showing up in Google Maps.
Google Business Profile Suspension Fix
If your Google Business Profile has been suspended, your business has disappeared from Google Maps completely. We diagnose what triggered it and get your listing reinstated - most cases resolved within 14 days.
REAL RESULTS
From invisible to top 3 on Google Maps
These results are from real Melbourne eastern suburbs businesses.
Heater Repair · Ferntree Gully, VIC
7 reviews to 64 reviews in 6 days - top 3 on Google Maps in 14 days
7 → 64
Google reviews in 6 days
5 ★
Perfect 5-star rating - maintained throughout
8
New job enquiries in 21 days
Top 3
Google Maps - Ferntree Gully
"We've been working with Claire to manage our website and google business profile, and the results have been incredible."
Plumber · Warrandyte, VIC
4 reviews to 50 reviews in 5 days - from hard to find to easy to choose
4 → 50
Google reviews in 5 days
3.2 → 4.8 ★
Star rating lifted
5
New job enquiries in 14 days
Top 3
Google Maps - Warrandyte
"I knew I had happy customers, I just needed to find someone to help me collect them to lift my Google rating"
See more real results from Melbourne tradies & service based businesses.
Which package do I need?
Most tradies start with Reviews + Google Business Profile SEO. If you don't have a website yet, or your current one is slow or outdated, we review that too. The free visibility check tells us exactly where you're weak so we recommend the right starting point - not the most expensive one.
Is there a lock-in contract?
No. Everything is month to month. You can stop anytime.
How long until I see results?
Reviews usually build within days. Google Maps ranking movement typically shows within 4-10 weeks, depending on your suburb and competition.
Do you work with any trade?
We work with electricians, plumbers, HVAC technicians, builders, landscapers and other local service businesses across Melbourne's eastern suburbs.
Do I need all four services, or can I start with one?
You can start with any single service - most tradies begin with reviews and Google business profile SEO, to set them up for quick success. Missed Call Text-Back can also run standalone. We'll tell you honestly what's most urgent for your business.
What happens after I book the free visibility check?
We look at your current Google Business Profile, reviews, and website, then walk you through exactly what's holding you back and what a plan would look like. No pressure, no hard sell.
We help tradies across Melbourne's eastern suburbs
We work exclusively with electricians, plumbers, HVAC technicians, auto electricians, builders, landscapers and other service businesses across Melbourne's eastern suburbs.
Find out where your business ranks - free
Book a free 10-minute visibility check. We'll show you where you appear in local searches, how your competitors compare, and exactly what we'd fix first.
No obligation. No hard sell. Takes 10 minutes.
Helping Melbourne electricians, plumbers and service businesses get more Google reviews, rank in the top 3 on Google Maps, and never miss a job enquiry.
Quick Links
Services
Service Areas
Supporting trades across Melbourne's eastern suburbs including Forest Hill, Nunawading, Box Hill, Blackburn, Ringwood and Bayswater.
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