Vermont-based · Eastern Melbourne Specialist
More Local Jobs.
More Google Reviews.
Most Melbourne tradies are invisible on Google - not because they're not good at what they do, but because no one's managing their digital presence. We fix that, and we keep it fixed.
★★★★★ "We've been working with Claire to manage our website and google business profile, and the results have been incredible." - Heater Repair, Ferntree Gully, VIC
No lock-in contracts
Month to month
Packages from $600/mo
Hi, I'm Claire.
20+ years in digital marketing, now helping eastern Melbourne tradies get found on Google and keep the phone ringing. You deal directly with me - no account managers, no junior staff.
THE PROBLEM
Most jobs go to whoever answers first - or has the strongest reviews
Customers searching for a tradie on Google compare 2–3 businesses and call the one that looks most credible. If that's not you, the job goes to someone else - often before you even know it existed.
Missed calls becoming lost jobs
Callers don't leave voicemails. They call the next business on the list.
Not showing up in Google Maps
If you're not in the top 3, most local customers never see your business.
Competitors winning on reviews
More recent reviews signals more trust — regardless of how long you've been operating.
No Google Business Profile management
Your GBP profile is your most valuable free asset - but without weekly posts, review responses, and suburb targeting, Google treats your business as inactive and ranks you lower.
72%
of customers trust businesses more when they see strong positive reviews
57%
won't contact a business with a rating under 4 stars - they move straight to a competitor
81% of customers check Google reviews before calling
73% focus on reviews from the last 30 days
57% won't call a business rated under 4 stars
Top 3 Map Pack captures 70%+ of local clicks
WHAT WE SET UP
Simple systems that win more work
We focus on four things that directly drive more local job enquiries for Melbourne tradies. No social media. No Google Ads. Just what works.
Google Review Automation
Automatically request Google reviews from every customer after every job. Most clients get 20+ new reviews within two weeks - without asking manually.
Google Business Profile SEO
Get your business into the top 3 on Google Maps so more local customers find and call you - without paying for ads. We manage your profile weekly so Google keeps ranking you higher.
Websites for Tradies
Fast, mobile-first websites built to convert visitors into calls. Click-to-call, enquiry form, reviews embedded. Most sites live within 7 days.
Missed Call Text-Back
When you miss a call on the tools, an automatic SMS goes to the caller within minutes so you stay in the running before anyone else gets booked. Tradies using this recover an average of 2–3 missed jobs per month.
REAL RESULTS
From invisible to top 3 on Google Maps
These results are from real Melbourne eastern suburbs businesses.
Heater Repair · Ferntree Gully, VIC
7 reviews to 64 reviews in 6 days - top 3 on Google Maps in 14 days
7 → 64
Google reviews in 6 days
5 ★
Perfect 5-star rating - maintained throughout
8
New job enquiries in 21 days
Top 3
Google Maps - Ferntree Gully
"We've been working with Claire to manage our website and google business profile, and the results have been incredible."
Plumber · Warrandyte, VIC
4 reviews to 50 reviews in 5 days - from hard to find to easy to choose
4 → 50
Google reviews in 5 days
3.2 → 4.8 ★
Star rating lifted
5
New job enquiries in 14 days
Top 3
Google Maps - Warrandyte
"I knew I had happy customers, I just needed to find someone to help me collect them to lift my Google rating"
OUR PROCESS
Up and running within a week
1
Free Visibility Check
We look at your current Google reviews, Maps ranking, missed call handling and website - and show you exactly what's holding you back.
2
System Setup
We set up your review automation, optimise your Google Business Profile, and build or fix your website.
Most clients are live and getting new reviews within 7 days of signing up.
3
Your Phone Starts Ringing
Your systems run in the background while you focus on the job. Reviews build. Your Maps ranking improves. More local customers find you first.
WHO THIS IS FOR
Built for Melbourne tradies and service businesses
If your phone should be ringing more - and you know your Google presence is part of the reason it isn't - this is built for you.
⚡ Electricians
🔧 Plumbers
🏗️ Builders
🌿 Landscapers
❄️ HVAC Technicians
🔥 Heater Repair
🛠️ Local Service Businesses
Serving Melbourne's eastern suburbs - Forest Hill, Ringwood, Blackburn, Box Hill, Nunawading, Wantirna, Bayswater, Mitcham and surrounds.
Why tradies choose Digital Impact Co
No lock-in contracts - month to month
Based in Vermont - Melbourne's eastern suburbs specialist
You deal directly with Claire - not an account manager
Results visible within weeks, not months
Free visibility check before you commit - see exactly where you stand before spending a dollar
ABOUT
After 20+ years running digital marketing for a global company, I decided it was time to help small local businesses.
Most tradies I work with are great at what they do. They just don't have anyone in their corner handling the digital side - and their competitors are quietly winning jobs because of it.
I started Digital Impact Co to change that. Simple systems. Real results. No lock-in contracts. You deal directly with me - not an account manager who doesn't know your business.
20+ years in digital marketing
Based in Vermont, Melbourne
No lock-in contracts
Eastern suburbs specialist
Find out where your business ranks - free
Book a free 10-minute visibility check. We'll show you where you appear in local searches, how your competitors compare, and exactly what we'd fix first.
No obligation. No hard sell. Takes 10 minutes.
Helping Melbourne electricians, plumbers and service businesses get more Google reviews, rank in the top 3 on Google Maps, and never miss a job enquiry.
Quick Links
Services
Service Areas
Supporting trades across Melbourne's eastern suburbs including Forest Hill, Nunawading, Box Hill, Blackburn, Ringwood and Bayswater.
© 2026 DIGITAL IMPACT CO. ABN: 22320574342.