Digital Impact Co (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, courses, and digital services (the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, billing details, phone number, and other identifiers you provide when registering or purchasing from us.

Payment Information: Collected and processed securely through third-party providers (e.g., Stripe, PayPal). We do not store full credit card details.

Account Information: Login credentials, preferences, and profile details when you create an account.

Usage Data: IP address, browser type, device information, and analytics on how you interact with our Services.

Course Interactions: Progress, assignments, and communications within our learning platform.

2. How We Use Your Information

We use the information collected to:

Provide and maintain our Services

Process transactions and deliver purchased courses or services

Communicate with you about updates, offers, and customer support

Improve our website, courses, and user experience

Ensure compliance with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share data only in the following cases:

Service Providers: With trusted third-party tools (e.g., payment processors, email marketing platforms, course hosting platforms) necessary to deliver our Services.

Legal Compliance: When required by law or in response to lawful requests.

Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies, pixels, and analytics tools to enhance your experience, measure performance, and deliver personalized content or advertising. You can manage cookie preferences in your browser settings.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data

Opt out of marketing communications

Restrict or object to data processing

Request data portability

To exercise these rights, contact us at: [email protected]

7. International Data Transfers

If you access our Services from outside Australia, please note that your information may be transferred, stored, and processed in a country that may not have the same data protection laws as your jurisdiction.

8. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Digital Impact Co
Email: [email protected]
Address: East Melbourne, Australia

11. SMS Data Collection & Use

When you provide your mobile number through our website, booking forms, or client systems, we may collect:

- Your phone number

- Name

- Message interaction data (e.g., delivery status, opt-in, opt-out)

This information is used solely for:

- Sending requested communications

- Review invitations

- Missed call follow-ups

- Service-related updates

- Customer support

We do not use mobile numbers for unrelated marketing without consent.

12. SMS Opt-In & Opt-Out

Users opt in to SMS communications by:

- Submitting a contact form

- Booking an appointment

- Providing consent verbally or in writing

- Engaging with a client system that includes SMS communication

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact [email protected].

13. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Mobile information will only be shared with service providers necessary to deliver messaging services (such as SMS delivery platforms) and solely for operational purposes.

All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

14. Message & Data Rates

Standard message and data rates may apply to SMS communications depending on your mobile carrier and plan. Digital Impact Co is not responsible for carrier charges.

15. Data Security

We use secure third-party platforms and industry-standard safeguards to protect user data. Access to mobile numbers and personal data is restricted to authorized personnel only.